THE LAB

 

Service Design Lab Singapore runs collaborative design projects with government agencies and private companies to attain human-centred service innovation. We develop educational programs for academia & industries, and disseminate our knowledge through publications, workshops & online media. 

Our approaches always engage end-users, service providers and various experts by the use of design tools. We facilitate empathic understanding amongst stakeholders.  

Our aim is to embed service design capabilities within the Singapore public sector, gearing towards citizen-centred policy making and service development. We also aim aid industries in attaining service innovation, and ultimately build a service design network in Asia-pacific and actively collaborate with global service design communities. 

 

THE TEAM

DR. JUNG-JOO LEE  Director &  Principal Researcher

DR. JUNG-JOO LEE
Director &
Principal Researcher

 

Design Researchers

JIAYING CHEW  Design Researcher

JIAYING CHEW
Design Researcher

ESLI EE  Design Researcher

ESLI EE
Design Researcher

PhD Students

YVONNE YEO   PhD Student

YVONNE YEO
PhD Student

ERIK CHUA   PhD Student

ERIK CHUA
PhD Student

ALVIN CHIA   PhD Student

ALVIN CHIA
PhD Student

Alumni

ANGELA TAY  Design Researcher

ANGELA TAY
Design Researcher

WILMER TAY   Design Researcher

WILMER TAY
Design Researcher

GLENDA YEO  Design Researcher

GLENDA YEO
Design Researcher