SDL participates in ServDes 2016

Tue, May 24, 2016 - Thu, May 26, 2016


ServDes, the Service Design and Innovation conference, is the premier research conference for exchanging knowledge within Service Design and service innovation studies. Born as a yearly Nordic conference, ServDes has now become a bi-annual international event with the aim of bringing researchers and practitioners together to discuss, share and evolve the emerging discipline of Service Design, and design-related service innovation.

At the end of 2015, SDL submitted one full paper and one short paper to the Servdes committee and we're proud to announce that both papers have been selected to participate at the conference in Copenhagen this May. 

It's our pleasure to be part of this annual international event, where we'll get to meet and learn from fellow service designers.  We'll definitely be sharing more when we get back. 

Service Design is now a recognised field of design research and practice, with a growing international network of practitioners and academics. However, publications in this field have mainly focused on establishing the discipline and their volume is still limited and dispersed. There is a growing need for original research on Service Design and for dedicated places for its dissemination. The ServDes conference is an answer to this call. Even if the conference is research focused, the format and the selection of publications are relevant for academics, practitioners and industry. ServDes is organised around themes that are defined by the conference committee and organisers. The papers are peer-reviewed in a double-blind review process and published in the conference proceedings."

More about ServDes here:
Tagged service designconference


Sat, Mar 5, 2016 - Fri, Apr 8, 2016


SDL's Design Researcher, Chew Jia Ying has been selected as one of the participants for the Spring 2016 cycle of the YSEALI ("why-SEE-lee") Academic Fellowship on Social Entrepreneurship and Economic Development.

This prestigious 5-week program, conducted this March, is sponsored by the Study of the U.S. Branch in the U.S. Department of State’s Bureau of Educational and Cultural Affairs and will be developed and delivered by University of Connecticut’s (Uconn) Global Training and Development Institute (GTDI).

Launched in 2013, the Young Southeast Asian Leaders Initiative (YSEALI) is U.S. President Barack Obama’s signature program to strengthen leadership development across ASEAN, deepen engagement with young leaders on key regional and global challenges, and strengthen people-to-people ties between the United States and Southeast Asia. 


Tagged YSEALIAcademic Fellowusauniversity of connecticutsocial entrepreneurshipsocial innovation

JJ's guest lecture in Aalto University, Finland

Wed, Feb 10, 2016 - Sat, Feb 13, 2016


On February 10, 2016, our Director, Prof. JJ will be delivering a lecture to Collaborative and Industrial Design Program (CoID) at Aalto University, Finland. She will share her experiences of promoting Service Design in the public sector in Singapore and discuss how to embed design capabilities and Service Dominant Logic within organizations.

On February 12, Prof. JJ will participate in the 10th Anniversary Seminar of Design Connections Doctoral School and discuss her perspectives towards doctoral education.

Tagged guest lecturecollaborative and industrial designaalto universityservice designpublic sectorworkshopseminar

SDL signs MOU with the Ministry of Manpower Singapore

Mon, Jan 25, 2016 - Tue, Jan 26, 2016


In January 2016, Service Design Lab signed a MOU with the Ministry of Manpower Singapore (MOM) to collaborate and coming up with design projects for MOM’s policy and public services. In addition to a series of design projects, SDL will develop participatory education programs for design capabilities within MOM, and MOM will provide internship programs for NUS design students.

Tagged MINISTRY OF MANPOWERMINISTRYservice designPOLICYpublic sector