in collaboration with PSA Singapore and Jurong Port (2018)
Ports in Singapore are undergoing huge industry innovations with automation and digitalisation, especially with the Tuas Mega Port national project. This project helps the Ports achieve their digital transformation journey from human perspectives. Applying Service Design and User Experience Design to understand needs of stakeholders in complex networks, we create innovative ideas for ne w work processes and environments, cultivating emerging technologies like machine learning, drones, and context-aware technologies. The project also identifies the future role of design in this new B2B industry.