DESIGN FOR SCHOOL SERVICES
in collaboration with Ministry of Education Singapore (2018)
In collaboration with Ministry of Education Singapore (MOE), this platform addressed two design challenges: first, design for school staff to provide better services, and second, design for self-help for MOE customers, who are mainly parents. Six student teams conducted in-depth stakeholder research and co-creation sessions with partnering schools and MOE HQ. They aimed at solutions that are scalable across schools and sustainable with MOE’s future visions. The final solutions were designed through several rounds of iterations with service prototyping and testing and some of these ideas are now being developed for real-world implementation.