the lab


Service Design Lab Singapore runs collaborative design projects with government agencies and private companies to attain human-centred service innovation. We develop educational programs for academia & industries, and disseminate our knowledge through publications, workshops & online media. 

Our approaches always engage end-users, service providers and various experts by the use of design tools. We facilitate empathic understanding amongst stakeholders.  

Our aim is to embed service design capabilities within the Singapore public sector, gearing towards citizen-centred policy making and service development. We also aim aid industries in attaining service innovation, and ultimately build a service design network in Asia-pacific and actively collaborate with global service design communities. 

 

THE TEAM

DR. JUNG-JOO LEEDirector & Principal Researcher

DR. JUNG-JOO LEE
Director & Principal Researcher

 

PhD Students

YVONNE YEO PhD Student

YVONNE YEO
PhD Student

ERIK CHUA PhD Student

ERIK CHUA
PhD Student

ALVIN CHIA PhD Student

ALVIN CHIA
PhD Student

 

Design researchers

JIAYING CHEWDesign Researcher 

JIAYING CHEW
Design Researcher 

GLENDA YEODesign Researcher

GLENDA YEO
Design Researcher

WILMER TAY Design Researcher

WILMER TAY
Design Researcher

 

ALUMNI

ANGELA TAYDesign Researcher

ANGELA TAY
Design Researcher

 

friends of sdl

ENCORE RESEARCH TEAM Aalto University

ENCORE RESEARCH TEAM
Aalto University