the lab


Service Design Lab Singapore runs collaborative design projects with government agencies and private companies to attain human-centred service innovation. We develop educational programs for academia & industries, and disseminate our knowledge through publications, workshops & online media. 

Our approaches always engage end-users, service providers and various experts by the use of design tools. We facilitate empathic understanding amongst stakeholders.  

Our aim is to embed service design capabilities within the Singapore public sector, gearing towards citizen-centred policy making and service development. We also aim aid industries in attaining service innovation, and ultimately build a service design network in Asia-pacific and actively collaborate with global service design communities. 

 

THE TEAM

  DR. JUNG-JOO LEE  Director & Principal Researcher

DR. JUNG-JOO LEE
Director & Principal Researcher

 

PhD Students

  YVONNE YEO   PhD Student

YVONNE YEO
PhD Student

  ERIK CHUA   PhD Student

ERIK CHUA
PhD Student

  ALVIN CHIA   PhD Student

ALVIN CHIA
PhD Student

 

Design researchers

  JIAYING CHEW  Design Researcher 

JIAYING CHEW
Design Researcher 

  GLENDA YEO  Design Researcher

GLENDA YEO
Design Researcher

  WILMER TAY   Design Researcher

WILMER TAY
Design Researcher

 

ALUMNI

  ANGELA TAY  Design Researcher

ANGELA TAY
Design Researcher

 

friends of sdl

  ENCORE RESEARCH TEAM   Aalto University

ENCORE RESEARCH TEAM
Aalto University