the lab


Service Design Lab Singapore runs collaborative design projects with government agencies and private companies to attain human-centred service innovation. We develop educational programs for academia & industries, and disseminate our knowledge through publications, workshops & online media. 

Our approaches always engage end-users, service providers and various experts by the use of design tools. We facilitate empathic understanding amongst stakeholders.  

Our aim is to embed service design capabilities within the Singapore public sector, gearing towards citizen-centred policy making and service development. We also aim aid industries in attaining service innovation, and ultimately build a service design network in Asia-pacific and actively collaborate with global service design communities. 

 

THE TEAM

DR. JUNG-JOO LEE Director & Principal Researcher

DR. JUNG-JOO LEE
Director & Principal Researcher

YVONNE YEO PhD Researcher

YVONNE YEO
PhD Researcher

JIAYING CHEW Design Researcher 

JIAYING CHEW
Design Researcher 

WILMER TAY Student Researcher

WILMER TAY
Student Researcher


ALUMNI

ANGELA TAY Design Researcher

ANGELA TAY
Design Researcher

 

friends of sdl

ENCORE RESEARCH TEAM Aalto University

ENCORE RESEARCH TEAM
Aalto University