SERVICE DESIGN LAB SINGAPORE

Service Design Lab Singapore runs collaborative design projects with government agencies and private companies to attain human-centred service innovation. We develop educational programs for academia & industries, and disseminate our knowledge through publications, workshops & online media. 

Our approaches always engage end-users, service providers and various experts by the use of design tools. We facilitate empathic understanding amongst stakeholders.  

Our aim is to embed service design capabilities within the Singapore public sector, gearing towards citizen-centred policy making and service development. We also aim to aid industries in attaining service innovation, and ultimately build a service design network in Asia-pacific and actively collaborate with global service design communities. 


LATEST UPDATES


PROJECT HIGHLIGHTS & WORKSHOPS

design for age-friendly workplaces


design for age-friendly workplaces

iras kickstart workshop


iras kickstart workshop

SVC DESIGN FOR FOREIGN DOMESTIC WORKERS


SVC DESIGN FOR FOREIGN DOMESTIC WORKERS


METHODS & TOOLS

design probes


design probes

challenge & opportunity cards


challenge & opportunity cards

service co-creation game


service co-creation game